Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading recruitment company in Metro Manila is hiring Customer Service Representatives. This is an excellent opportunity for fresh graduates or career shifters, as no prior experience is required and full training is provided. Responsibilities include answering customer inquiries, assisting with product information, and maintaining a positive customer experience. Ideal candidates should have good communication skills and a willingness to learn.

Qualifications

• Good English communication skills are essential.
• Basic computer navigation skills are required.
• A strong willingness to learn and adapt is important.

Responsibilities

• Answer customer inquiries courteously via phone, email, or chat.
• Assist with billing concerns and provide training for technical support.
• Log and update customer interactions accurately in the system.

Skills

Good English communication skills

Basic computer navigation and typing skills

Willingness to learn

Education

At least High School Graduate (K-12), Senior High, ALS, or College level

Job description

Are you looking to start your career in a professional and supportive environment? We\'re hiring Customer Service Representatives who are enthusiastic, willing to learn, and ready to deliver exceptional service — no prior experience required! This is a great opportunity for fresh graduates, career shifters, or anyone looking to build a strong foundation in the BPO or customer service industry.

Key Responsibilities:

• Answer customer inquiries via phone, email, or chat in a courteous and professional manner
• Assist with product or service information, billing concerns, or technical support (training provided)
• Log and update customer interactions in the system accurately
• Follow standard procedures and scripts to resolve customer issues
• Collaborate with teammates and supervisors to ensure excellent service delivery
• Maintain a positive and respectful tone with all customers

Qualifications:

• At least High School Graduate (K-12), Senior High, ALS, or College level
• No customer service or BPO experience required — we provide full training!
• Good English communication skills (verbal and written)
• Basic computer navigation and typing skills
• Willing to work on shifting schedules, weekends, or holidays
• A strong willingness to learn and grow within the company