Customer Service Representative

Career Professionals, Inc.; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service firm is seeking individuals in Muntinlupa to respond to customer inquiries via various channels. The position requires no prior experience, but at least a high school diploma is necessary. Employees will maintain knowledge of products and services to ensure accurate support to customers.

Qualifications

• At least high school graduate.
• No experience required.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in-person.
• Resolve product or service complaints by clarifying customer concerns.
• Maintain a deep understanding of company products and services.

Education

High school graduate

Job description

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
• Maintain a deep understanding of company products, services, and policies to provide accurate information.

Qualifications

• No experience required
• At least High school graduate