Customer Service Representative

Cyfle; Muntinlupa; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading company in customer service in the Philippines is looking for a Customer Service Representative to provide exceptional service via phone, email, and chat. The role requires excellent communication skills and a positive attitude. No prior BPO experience is necessary. Join us for full-time onsite work with opportunities for career growth and health insurance coverage.

Benefits

Health insurance coverage

Opportunities for career growth and advancement

Qualifications

• No BPO experience required.
• Amenable to work full-time onsite, shifting schedules, and split offs.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, concerns, and issue resolution.
• Maintain a positive and professional attitude in all customer interactions.

Skills

Excellent verbal and written communication skills

Customer service orientation

Education

At least HS/SHS Graduate

Job description

About the job Customer Service Representative

Job Qualifications:

• No BPO experience required
• At least HS/SHS Graduate
• Excellent verbal and written communication skills
• Amenable to work full-time onsite, shifting schedules, and split offs

Responsibilities:

• Provide exceptional customer service via phone, email, and chat
• Assist customers with inquiries, concerns, and issue resolution
• Maintain a positive and professional attitude in all customer interactions
• Follow company guidelines and protocols for handling customer inquiries and escalations
• Meet or exceed performance metrics and goals as outlined by management
• Health insurance coverage
• Opportunities for career growth and advancement