Customer Service Representative

Dynamic Talent Solutions; Manila; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service provider in Metro Manila is looking for candidates who can excel in a call center environment. Responsibilities include handling customer inquiries, resolving issues, and documenting interactions. The ideal applicant is a Highschool/Senior Highschool graduate with BPO experience or a college graduate willing to work onsite and shifts. Competitive compensation and career growth opportunities are available.

Qualifications

• Must have at least 1 year BPO experience or be a college graduate.
• Basic computer skills are required.
• Willingness to work fully onsite and on a shifting schedule.

Responsibilities

• Handle inbound customer inquiries and provide exceptional service.
• Resolve customer issues in a timely manner.
• Document customer interactions and follow up as needed.

Skills

Customer service

Problem-solving

Basic computer skills

Education

Highschool / Senior Highschool Graduate

College Graduate

Job description

Responsibilities

• 100% call center and phone-based environment
• Handling inbound customer inquiries and providing exceptional customer service via phone
• Resolving customer issues and concerns in a timely and professional manner
• Accurately documenting customer interactions and following up as needed.

Qualifications

• At least Highschool / Senior Highschool Graduate with 1 year BPO experience
• College Graduate with or without BPO experience
• Basic computer skills.
• Willing to work fully onsite within Metro Manila.
• Willing to work on a shifting schedule.