Customer Service Representative

JetSon Manpower Agency; Misamis Oriental; On-site; PHP 201,000 - 290,000; Full time

Job summary

A local manpower agency in Misamis Oriental is seeking candidates for customer service roles. Applicants should possess excellent communication skills and must be high school graduates. Responsibilities include assisting customers, providing product support, and collaborating with team members. The position requires good computer skills and a typing speed of 25 - 30 WPM.

Qualifications

• Assist customers with inquiries and resolve issues promptly.
• Provide product information and support via phone, email, and chat.
• Maintain a positive and professional demeanor in all interactions.

Responsibilities

• Document customer interactions and feedback effectively.
• Collaborate with team members to enhance service quality.
• Adhere to company policies and procedures diligently.
• Document customer interactions and feedback effectively.
• Collaborate with team members to enhance service quality.
• Adhere to company policies and procedures diligently.

Skills

Excellent Communication Skills

Good computer navigational skills

Typing speed of 25 - 30 WPM

Multisystem navigation

Education

High School Graduate (old curriculum)

Senior High School Graduate (new curriculum)

Tools

iCIMS

Job description

Job Description

• Assist customers with inquiries and resolve issues promptly.
• Provide product information and support via phone, email, and chat.
• Maintain a positive and professional demeanor in all interactions.
• Document customer interactions and feedback effectively.
• Collaborate with team members to enhance service quality.
• Adhere to company policies and procedures diligently.
• Account: Telco
• (at least HS Grad (old curriculum) / SHS Grad | preferably with at least 6mos CCE | Excellent Communication Skills)
• Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
• Good computer navigational skills on multiple systems
• Typing speed of 25 - 30 WPM
• Applicants must create a profile on iCIMS

Preview

Working Location

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