Customer Service Representative

MD-TORCH Solutions; Misamis Oriental; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary package

Relocation package

Paid training

Performance incentives

Career growth opportunities

Supportive team environment

Job summary

A global support service company in Misamis Oriental is seeking customer service representatives to handle inbound calls and resolve queries. Ideal candidates should have excellent communication skills, be HS or SHS graduates, and be willing to work on-site. The role offers a competitive salary, relocation package, and opportunities for career growth.

Qualifications

• Preferably with at least 6 months customer communication experience.
• Willing to work on-site.

Responsibilities

• Answering inbound customer calls and resolving queries effectively.
• Providing accurate information and solutions to meet customer needs.
• Maintaining a professional attitude while delivering high-quality service.
• Documenting customer interactions and following up on issues.
• Collaborating with team members to improve customer service.

Skills

Communication skills

Customer service orientation

Education

HS or SHS Graduate

Job description

QUALIFICATIONS:

• HS or SHS Graduate
• Preferably with at least 6 months CCE
• Good to excellent communication skills
• Willing to work ON-SITE

What you'll be doing

1. Answering inbound customer calls and resolving queries effectively and efficiently
2. Providing accurate information and tailored solutions to meet customer needs
3. Maintaining a positive and professional attitude while delivering high-quality service
4. Documenting customer interactions and following up on any outstanding issues
5. Collaborating with team members to share best practices and continuously improve customer service

PERKS & BENEFITS:

• Competitive salary package
• Relocation package available
• Paid training
• Performance incentives
• Career growth opportunities
• Supportive team environment
• Terms & conditions apply