Pre-Sales Customer Service Representative

Miranda HR; Manila; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR is seeking a customer service oriented individual for an on-site role in Manila. No experience required; a High School Diploma is acceptable and full-time employment is offered.

You will engage with prospective customers, deliver product demos, and collaborate with the sales team to enhance customer satisfaction. Strong communication and interpersonal skills are essential for success in this dynamic environment.

Qualifications

• High School Diploma or equivalent.
• 0–2 years of experience.
• Strong communication and interpersonal skills.

Responsibilities

• Engage with customers to understand needs and provide tailored solutions.
• Deliver product demos and presentations to showcase features.
• Collaborate with the sales team to support the process and enhance the customer experience.
• Handle inquiries with timely responses to ensure satisfaction.
• Maintain accurate records of interactions and feedback to improve service.

Skills

Excellent communication

Interpersonal skills

Education

High School Diploma

Job description

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Holiday Gifts
• Incentives

Government Mandated Benefits

Insurance Health & Wellness

• Life Insurance

Professional Development

• Job Training

Description

• Engage with prospective customers to understand their needs and provide tailored solutions.
• Deliver product demonstrations and presentations to highlight features and benefits.
• Collaborate with the sales team to support the sales process and improve customer experience.
• Handle customer inquiries and provide timely responses to ensure customer satisfaction.
• Maintain accurate records of customer interactions and feedback to enhance service offerings.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong customer service orientation and problem-solving abilities
• Responsibilities and Duties: Ability to work in a team and adapt to dynamic environments