Customer Service Representative

Probe CX; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Performance Bonus

HMO coverage starting on day one

Competitive salary and performance incentives

Paid training

Group life insurance

Unused leave payout

Comprehensive training and career growth opportunities

Positive and collaborative work environment

Career Growth

Positive Work Environment

Job summary

A leading customer support firm in Makati is seeking a skilled Customer Support Specialist to pioneer a new initiative. This role requires at least 1 year of BPO experience and exceptional communication skills. The position is on-site, to be part of a collaborative team driving the program's success. Competitive salary and training opportunities are offered.

Qualifications

• Minimum of 1 year BPO experience.
• Exceptional verbal and written communication skills.
• Experience in customer complaint management or sales, ideally in automotive.
• Willing to work on-site at the Wilcon IT Hub, Makati City (nearby the MRT Magallanes Station)

Responsibilities

• Be the first wave in launching a new customer support program.
• Shape the program's success through effective communication and service.

Skills

Exceptional communication skills

Customer Complaint Management

Sales experience

Education

High School diploma

Job description

On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Probe CX is looking for talented Customer Support Specialist to be the first wave in an exciting new initiative. This isn't just any role; it's a chance to be a pioneer in launching a program, where your communication skills and customer service experience will directly shape its success from day one!

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Paid Holidays

Insurance Health & Wellness

HMO

Benefits

• HMO coverage starting on day one plus one free dependent
• Competitive salary and performance incentives
• Paid training
• Group life insurance
• Unused leave payout
• Comprehensive training and career growth opportunities
• A positive and collaborative work environment

Qualifications

• Minimum of 1 year BPO Experience
• Exceptional communication skills, both verbal and written, with absolute clarity, professionalism, and a persuasive tone.
• Experience in Customer Complaint Management or Sales - ideal in automotive is preferred
• Willing to work on-site at the Wilcon IT Hub, Makati City (nearby the MRT Magallanes Station)