Customer Service Representative

V-Call Center Link Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading BPO company in Metro Manila is seeking customer service representatives to address customer inquiries and provide exceptional service. Candidates must have completed at least 2 years in college or a vocational course and have at least 2 years of experience in the customer service or BPO industry. The position requires onsite work and a shifting schedule.

Qualifications

• At least 2 years of work experience in Customer Service/BPO.
• Must be willing to work onsite and on a shifting schedule.

Responsibilities

• Address and facilitate customer inquiries, requests, or complaints.
• Provide exceptional service and support in line with company standards.
• Resolve customer concerns promptly to ensure customer satisfaction.

Skills

Customer service

Problem-solving

Communication

Education

Completed at least 2 years in college or a 2-year vocational course

Job description

On-site - Makati | 1-3 Yrs Exp | Diploma | Full-time

Job Description

• Address and facilitate customer inquiries, requests, or complaints in person and through assigned channels.
• Provide exceptional service and support in line with company's commitment to service excellence.
• Efficiently fulfill customer transactions while adhering to productivity and quality standards.
• Resolve customer concerns promptly and effectively to ensure customer satisfaction.

Qualifications

• Must have completed at least 2 years in college, or a 2-year vocational course.
• At least 2 years of work experience in Customer Service/BPO.
• Must be willing to work onsite and shifting schedule.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,