Customer Service Representative

Stack Sourcinggg; Ilocos Norte; On-site; PHP 120,000 - 180,000; Full time

Job summary

Stack Sourcinggg is seeking an entry-level Customer Support Representative to handle inquiries, resolve issues, and guide product selections for customers.

You will maintain accurate records of interactions and transactions, collaborate with team members to improve satisfaction, and stay updated on product knowledge to provide confident, friendly service in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred.
• Entry-level; no prior experience required.
• Strong communication and interpersonal skills.
• Positive attitude and a willingness to learn.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Assist customers with product selections, offering recommendations tailored to their needs.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated on product knowledge to confidently assist customers.

Skills

Strong communication

Education

High school diploma or equivalent

Job description

Description

• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Assist customers with product selections, offering recommendations tailored to their needs.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated on product knowledge to confidently assist customers.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level; no prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and a willingness to learn.
• Responsibilities and Duties: Ability to multitask and work in a fast-paced environment.