Customer Service Representative

Recruitify_HR; Bacolod; On-site; PHP 223,200 - 334,800; Full time

Job summary

Recruitify_HR is seeking a dedicated customer service representative in Bacolod, Philippines. The ideal candidate will act as the first point of contact for customers, ensuring exceptional service and support.

Responsibilities include handling inquiries, troubleshooting issues, and documenting customer feedback. The role requires a high school diploma and a minimum of 2 years of experience, along with strong communication skills and a friendly demeanor.

Qualifications

• Minimum of 2 years of experience in customer service.
• Ability to manage multiple tasks and prioritize effectively.
• Friendly demeanor and strong interpersonal skills.

Responsibilities

• Act as the first point of contact for customers, providing exceptional service and support.
• Handle customer inquiries and complaints efficiently and effectively.
• Assist in troubleshooting product or service issues.

Skills

Strong communication skills

Patience

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

Description

• Act as the first point of contact for customers, providing exceptional service and support.
• Handle customer inquiries and complaints efficiently and effectively.
• Assist in troubleshooting product or service issues to enhance customer satisfaction.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members to ensure consistent and high-quality customer experiences.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 02 years
• Skills and Competencies: Strong communication skills, patience, and problem-solving abilities
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
• Qualities and Traits: Friendly demeanor and strong interpersonal skills