Customer Service Representative

USPD Savings and Credit Cooperative; Davao del Sur; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Employee of the Month Award

Incentives

Job summary

A financial services cooperative in Davao del Sur is seeking an Operations Assistant to help with daily tasks, coordinate across departments, and monitor performance metrics. Fresh graduates are encouraged to apply. Ideal candidates will possess strong communication and customer service skills, along with a bachelor's degree. The position offers a mix of office and field work environments.

Qualifications

• Bachelor’s degree required.
• Fresh Graduates/Students welcome.
• Good Communication Skills.

Responsibilities

• Assist in daily operational tasks and ensure smooth workflow.
• Coordinate with different departments to streamline processes.
• Monitor and report on performance metrics.
• Help in developing and implementing operational strategies.
• Support CMBD functions and maintain documentation.
• Participate in team meetings and contribute to job discussions.

Skills

Good Communication Skills

Customer Service Skills

Creative Thinking Skills

Negotiation Skills

Problem Solving

Time Management

Ethical & Legal Awareness

Education

Bachelor’s degree

Job description

Job Description

Employee Recognition and Rewards

• Performance Bonus
• Anniversary Gifts
• Employee of the Month Award
• Incentives

Responsibilities

• Assist in daily operational tasks and ensure smooth workflow.
• Coordinate with different departments to streamline processes.
• Monitor and report on performance metrics.
• Help in developing and implementing operational strategies.
• Support CMBD functions and maintain documentation.
• Participate in team meetings and contribute to job discussions.

Qualifications

• Educational Qualifications: Bachelor’s degree required.
• Experience Level: Fresh Graduates/Students welcome.
• Skills and Competencies:
• Good Communication Skills
• Customer Service Skills
• Creative Thinking Skills
• Negotiation Skills
• Problem Solving
• Time Management
• Ethical & Legal Awareness

Working Conditions

• Office & Field environment

Qualities and Traits

• Detail-oriented, proactive, adaptable, and committed to continuous learning.

Required Documents

• Resume
• TOR Copy
• Valid ID

Common Keywords

Good Communication skills • Customer service skills • Creative thinking skills • Negotiation skills • Problem solving • Financial & record keeping • Time Management • Ethical & legal awareness

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID,
• requires you to provide a guarantee or collects property,