Customer Service Representative

KMDC Employment Services; Batangas City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health Care On-Site

Life Insurance

HMO

Employee Assistance Program

Job Training

Dependent Care

Work from Home

Job summary

A customer service company in Batangas City is seeking candidates to manage customer inquiries and resolve complaints. The ideal applicant has at least 1 year of customer service experience and a positive attitude. Responsibilities include managing inquiries via phone and documenting interactions. This role provides various employee benefits for health and professional development.

Qualifications

• At least 1 year of customer service experience.
• Positive attitude and patience in dealing with customers.

Responsibilities

• Manage customer inquiries effectively via phone.
• Provide detailed product information and support to assist customers.
• Resolve customer complaints and issues in a timely manner.
• Document customer interactions in the system for future reference.

Skills

Strong communication skills

Customer-oriented mindset

Education

Completed at least 2 years in college or Any 2yrs Associate Degree Course

Job description

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Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, Life Insurance, HMO

Professional Development

Employee Assistance Program, Job Training

Work-Life Balance

Dependent Care, Work from Home

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• Manage customer inquiries effectively via phone.
• Provide detailed product information and support to assist customers.
• Resolve customer complaints and issues in a timely manner.
• Document customer interactions in the system for future reference.

Requirements

• Educational Qualifications: Completed at least 2years in college or Any 2yrs Associate Degree Course
• Experience Level: At least 1year of customer service experience.
• Skills and Competencies: Strong communication skills and customer-oriented mindset.
• Qualities and Traits: Positive attitude and patience in dealing with customers.

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