Customer Service Representative

Lexie; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Government Mandated Benefits

Health & Wellness: HMO

Professional Development: Job Training

Maternity & Paternity Leave

Work-Life Balance: Flexible Hours

Job summary

A customer service consulting firm is seeking a Customer Service Representative to join its Cebu site. The role involves responding to customer inquiries with professionalism and managing account concerns effectively. Ideal candidates should have experience in customer service, problem solving skills, and be attentive to details. This position offers government-mandated benefits, health and wellness programs, and promotes a flexible work-life balance.

Responsibilities

• Respond to customer questions and resolve issues with professionalism.
• Manage account concerns and share timely information.
• Maintain high service standards and work efficiently.

Skills

English language proficiency

Customer service experience

Problem solving

Team player

Account management

Strong work ethic

Interpersonal skills

Call centre experience

Back office support

Job description

Overview

Customer Service Representative – Cebu Site

Respond to customer questions and resolve issues with professionalism and efficiency. This position involves managing account concerns, sharing correct and timely information, and maintaining high service standards. Ideal candidates are flexible, attentive to details, and able to perform well in a fast-paced setting. Join a Cebu team focused on delivering dependable and customer-centered support.

Responsibilities

Respond to customer questions and resolve issues with professionalism and efficiency. This position involves managing account concerns, sharing correct and timely information, and maintaining high service standards. Ideal candidates are flexible, attentive to details, and able to perform well in a fast-paced setting. Join a Cebu team focused on delivering dependable and customer-centered support.

Qualifications

• English language proficiency
• Customer service experience
• Problem solving
• Team player
• Account management
• Strong work ethic
• Interpersonal skills
• Call centre experience
• Back office support

Working Location

Lexie Staffing & Business Consulting Company

Benefits

• Government Mandated Benefits
• Health & Wellness: HMO
• Professional Development: Job Training
• Maternity & Paternity Leave
• Work-Life Balance: Flexible Hours

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