Customer Service Representative

Recruitify_HR; Davao de Oro; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading hiring agency in Davao de Oro is seeking a customer service representative to provide exceptional support across various channels. The ideal candidate should have a high school diploma and 1-3 years of experience in a related field, demonstrating strong communication skills and a problem-solving attitude. Responsibilities include assisting customers with inquiries and maintaining accurate records. Additional benefits include an equity incentive plan and health insurance.

Qualifications

• 1-3 years of experience in customer service or related field.
• Ability to work under pressure in a fast-paced environment.
• Willingness to seek feedback and attend training.

Responsibilities

• Provide exceptional customer service and support.
• Assist customers with issues and inquiries.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Problem-solving attitude

Ability to multitask

Education

High School diploma or equivalent

Job description

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service and support through various communication channels.
• Assist customers in resolving issues and inquiries in a professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Continuously improve personal performance by seeking feedback and attending training sessions.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Problem-solving attitude and ability to work under pressure
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Working Conditions: Fast-paced office environment with potential for high call volumes

Working Location

VXI - The Annex | SM City Davao Recruitment Center

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.