Call Center Agent- Nonvoice account

Synlink Recruitment Outsourcing Co. Inc.; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Incentives

HMO

Job Training

Flexible Hours

Job summary

A leading recruitment outsourcing company in Davao del Sur is seeking a Non-Voice Customer Service Representative. This role focuses on resolving customer issues through written communication, including email, chat, and social media. The successful candidate must possess strong typing and grammar skills and the ability to multitask effectively while ensuring customer satisfaction. This position emphasizes data entry and documentation without the requirement for phone calls. Flexible working hours are available.

Qualifications

• Ability to resolve customer issues primarily through written communication.
• Strong data entry and documentation skills.
• Capacity to handle multiple queries simultaneously.

Responsibilities

• Resolve customer issues via email, chat, and social media.
• Ensure customer satisfaction without phone calls.

Skills

Strong typing skills

Excellent grammar

Multitasking

Job description

Job Description

A Non-Voice Customer Service Representative resolves customer issues primarily through written communication like email, chat, and social media. The role focuses on data entry, documentation, providing accurate solutions, and ensuring customer satisfaction without phone calls, requiring strong typing, grammar, and multitasking skills to handle multiple queries simultaneously.

Employee Recognition & Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Work-Life Balance

Flexible Hours

Working Location

4th floor, The Annex at SM City Davao3H2Q+2QR, Quimpo Blvd, Talomo, Davao City, 8000 Davao del Sur, Philippines

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