Call Center Representative

JetSon Manpower Agency; Davao del Sur; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Performance Bonus

Life Insurance

Health Maintenance Organization (HMO)

Health & Wellness

Job summary

A local manpower agency in Davao del Sur is seeking a dedicated customer service representative. The role involves responding to customer inquiries, efficiently resolving issues, and maintaining detailed records of interactions. Candidates should have a high school diploma, be proficient in English, and display a strong work ethic. This position offers opportunities for professional growth in a collaborative team environment, along with performance bonuses and health insurance benefits.

Qualifications

• Proficient in English with strong communication skills.
• Experience in customer service and problem-solving.
• Ability to work effectively in a team and manage account details.
• Responsibilities: Ability to manage account details and ensure customer satisfaction

Responsibilities

• Respond promptly to customer inquiries.
• Utilize problem-solving skills to resolve customer issues.
• Record customer interactions in required systems.
• Maintain a positive and professional attitude.
• Collaborate with team members for enhanced customer experience.

Skills

Proficient in English

Strong customer service orientation

Effective problem-solving abilities

Team player

Strong work ethic

Education

High School Diploma or equivalent

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Read More

• Respond promptly to customer inquiries and provide accurate information.
• Utilize problem-solving skills to resolve customer issues effectively.
• Record details of customer interactions and follow-up actions in the required systems.
• Maintain a positive and professional attitude when addressing customer concerns.
• Collaborate with team members to enhance customer experience and service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Proficient in English, strong customer service orientation, and effective problem-solving abilities
• Qualities and Traits: Team player with a strong work ethic and a commitment to excellence
• Responsibilities and Duties: Ability to manage account details and ensure customer satisfaction

English Language, Customer Service, Problem Solving, Team Player, Strong Work Ethic, Call Centre, Account Management

Working Location

The Annex at SM City Davao. 3H2Q+2QR, Quimpo Blvd, Talomo, Davao City, 8000 Davao del Sur, Philippines

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