Customer Service Representative (HIRING)

Synlink Recruitment Outsourcing Co. Inc.; Davao del Sur; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative to deliver friendly, customer-focused support and resolve inquiries to ensure a positive experience.

Responsibilities include timely responses, accurate information sharing, documentation of interactions, and maintaining service standards in a fast-paced environment. On-site location at Davao City, Philippines is expected.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Basic computer proficiency.
• Ability to work in a fast-paced environment.

Responsibilities

• Respond to customer inquiries in a professional and timely manner.
• Resolve customer concerns while maintaining a high level of customer satisfaction.
• Provide accurate information regarding products, services, and company policies.
• Document customer interactions accurately.
• Escalate complex issues when necessary.
• Meet quality, productivity, and attendance standards.

Skills

Excellent communication

Customer service

Interpersonal skills

Problem solving

Basic computer skills

Education

High school diploma or equivalent

Job description

Customer Service Representative (HIRING)

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Job Title: Customer Service Representative

Job Summary:

We are seeking a friendly and customer-focused Customer Service Representative to provide exceptional support by addressing customer inquiries, resolving concerns, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries in a professional and timely manner.
• Resolve customer concerns while maintaining a high level of customer satisfaction.
• Provide accurate information regarding products, services, and company policies.
• Document customer interactions accurately.
• Escalate complex issues when necessary.
• Meet quality, productivity, and attendance standards.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Basic computer proficiency.
• Ability to work in a fast-paced environment.

Working Location

Quimpo Blvd cor. Tulip and Ecoland Drive, Ecoland Subdivision Basketball Court, Matina Pangi Road, Talomo, Davao City, 8000 Davao del Sur, Philippines