Customer Service Agent (DIRECT HIRE/ FAST PROCESS)

Synlink Recruitment Outsourcing Co. Inc.; Laguna; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

HMO

Health & Wellness

Job summary

Synlink Recruitment Outsourcing Co. Inc. in the Philippines is hiring a Call Center Agent (Customer Service Representative) for direct hire.

The role involves serving as the premier point of contact for international clients, delivering high-quality support, and resolving issues with a customer-first approach. We are expanding operations and seeking goal-oriented candidates, with opportunities for experienced professionals and ambitious entry-level applicants alike.

Responsibilities

• Multi-Channel Support: Handle inbound and outbound calls, emails, and chats to assist clients with account management and technical troubleshooting.

Job description

Customer Service Agent (DIRECT HIRE/ FAST PROCESS)

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

HMO

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Job Title: Call Center Agent

• Job Type: Full-time
• Schedule: Shifting / Night Shifts

Position Summary

We are expanding our operations in Davao and seeking goal-oriented, customer-first Customer Service Representatives. In this role, you will serve as the premier point of contact for our international clients, ensuring high-quality support and seamless issue resolution. We warmly welcome both experienced industry veterans and driven entry-level applicants ready to kickstart their careers.

Key Responsibilities

• Multi-Channel Support: Handle inbound and outbound calls, emails, and chats to assist clients with account management and technical troubleshooting.
• Critical Thinking: Listen intentionally to client concerns, diagnose the core issue, and execute effective solutions.
• Information Management: Maintain comprehensive and precise logs of all client interactions within our internal database.

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Recruitment Sourcing Associate Synlink Recruitment Outsourcing Co. Inc.

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