Customer Service Representative

stack sourcinggg; Cebu City; On-site; PHP 167,000 - 246,000; Full time

Job summary

stack sourcinggg in Cebu City is seeking a customer service representative to provide exceptional support to clients, answer product inquiries, and resolve issues promptly.

The role requires clear English, a friendly demeanor, and the ability to maintain accurate records in a fast-paced office environment; teamwork and collaboration are essential for delivering superior service.

Qualifications

• High School Diploma or equivalent is required.
• 0–2 years of experience preferred but not required.
• Proficient in English with strong customer service skills.
• Excellent communication skills and a friendly, personable demeanor.
• Able to thrive in a fast-paced office environment.

Responsibilities

• Provide exceptional customer service to enhance client satisfaction.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery.

Skills

Proficient in English

Strong customer service skills

Education

High School Diploma or equivalent

Job description

Description

• Provide exceptional customer service to enhance client satisfaction.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Proficient in English language, strong customer service skills
• Qualities and Traits:Excellent communication skills, personable and friendly demeanor
• Working Conditions:Fast-paced office environment