Customer Service Representative

HCL Technologies Ltd.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A global technology firm in Metro Manila is seeking customer service representatives to deliver exceptional service. Candidates will assist customers with inquiries and complaints, requiring strong communication and problem-solving skills. No prior experience is needed, making this an ideal opportunity for entry-level job seekers. The role involves working in an office environment with regular customer interaction.

Qualifications

• Education not required.
• No experience required.
• Qualities: friendly, patient, proactive, adaptable.

Responsibilities

• Provide exceptional customer service through various channels.
• Assist customers with inquiries, complaints, and product information.
• Resolve customer issues promptly and effectively.

Skills

Strong customer service

Problem-solving abilities

Teamwork

Interpersonal skills

Job description

• Provide exceptional customer service through various channels.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions.
• Resolve customer issues promptly and effectively.
• Collaborate with team members to improve service quality.
• Demonstrate a positive attitude and strong communication skills.
• Assist customers, resolve inquiries, and provide product information

• Educational Qualifications: Education not required
• Experience Level: No experience required
• Skills and Competencies: Strong customer service, problem-solving abilities, teamwork, and interpersonal skills
• Working Conditions: Office environment with regular interaction with customers
• Qualities and Traits: Friendly, patient, proactive, and adaptable