Customer Service Representative

Philcopy Corporation; Angeles; On-site; PHP 180,000 - 240,000; Full time

Job summary

PHILCOPY CORPORATION is seeking a capable individual to handle customer inquiries via calls, messenger, and text, and manage daily itineraries for service and consumable deliveries. The role includes monitoring deliveries, documenting branch activities, and processing sales quotations and orders.

The position also covers warehouse documentation, stock inventory, cycle counts, and routine reports to support audits.

Qualifications

• College graduate of any 4-year course.
• With Sales or CSR experience but fresh graduates are also welcome to apply.
• Personable, attentive and trainable.
• Strong interpersonal skills.
• Strong verbal communicator.
• Confident w/ phone inquiries.

Responsibilities

• Attends incoming calls and reply messages from client's concern thru messenger, Viber and text messagess
• Preparation of daily itineraries on both service and consumable deliveries
• Service/deliveries monitoring
• Prepare daily branch reportsicker>
• Accept all incoming approved sales quotation and purchase order
• Generates copy life availability and sales quotation
• Generates and posting of sales invoice, delivery receipt and other warehouse documents
• Conduct regular stock inventory and perform daily cycle count
• Calculates items average consumption of parts/consumables for request
• Sending of warehouse documents to Audit dept
• Performs other tasks from time to time

Skills

Sales experience

CSR experience

Interpersonal skills

Phone communication

Education

College graduate (4-year course)

Job description

Job Requirements

• College graduate of any 4-year course
• With Sales or CSR experience but fresh graduates are also welcome to apply
• Personable, attentive and trainable
• Strong interpersonal skills
• Strong verbal communicator
• Confident w/ phone inquiries

Responsibilities

• Attends incoming calls and reply messages from client's concern thru messenger, Viber and text messagess
• Preparation of daily itineraries on both service and consumable deliveries
• Service/deliveries monitoring
• Prepare daily branch reportsicker>
• Accept all incoming approved sales quotation and purchase order
• Generates copy life availability and sales quotation
• Generates and posting of sales invoice, delivery receipt and other warehouse documents
• Conduct regular stock inventory and perform daily cycle count
• Calculates items average consumption of parts/consumables for request
• Sending of warehouse documents to Audit dept
• Performs other tasks from time to time