Customer Service Representative

Philcopy Corporation; Davao del Sur; On-site; PHP 200,880 - 312,480; Full time

Job summary

Philcopy Corporation is seeking an HR Associate to handle client inquiries, coordinate deliveries and assist with daily branch operations.

The role requires a college graduate with a 4-year degree, strong interpersonal skills, and a trainable attitude. Fresh graduates are welcome to apply and training will be provided. You will interact with customers via calls and messages and support warehouse/document processes.

Qualifications

• College graduate with any 4-year course.
• Experience in Sales or CSR preferred but fresh graduates welcome.
• Strong interpersonal and communication skills.
• Personable, attentive and trainable.

Responsibilities

• Attends incoming calls and replies to client inquiries via messenger, Viber and text messages.
• Prepare daily itineraries for service and consumable deliveries.
• Monitor service and deliveries.
• Prepare daily branch reports.
• Accept all incoming approved sales quotations and purchase orders.
• Generate life availability and sales quotations.
• Generate and post sales invoices, delivery receipts and other warehouse documents.
• Conduct regular stock inventory and perform daily cycle counts.
• Compute items' average consumption for requests.
• Send warehouse documents to Audit department.
• Perform other tasks as needed.

Skills

Sales experience

CSR experience

Interpersonal skills

Phone confidence

Trainable

Education

4-year degree

Job description

Job Description

Job Requirements

• College graduate of any 4-year course
• With Sales or CSR experience but fresh graduates are also welcome to apply
• Personable, attentive and trainable
• Strong interpersonal skills
• Confident w/ phone inquiries

Responsibilities

• Attends incoming calls and reply messages from client's concern thru messenger, Viber and text messagess
• Preparation of daily itineraries on both service and consumable deliveries
• Service/deliveries monitoring
• Prepare daily branch reports
• Accept all incoming approved sales quotation and purchase order
• Generates copy life availability and sales quotation
• Generates and posting of sales invoice, delivery receipt and other warehouse documents
• Conduct regular stock inventory and perform daily cycle count
• Calculates items average consumption of parts/consumables for request
• Sending of warehouse documents to Audit dept
• Performs other tasks from time to time

Philcopy Corporation

HR Associate Philcopy Corporation

Active within three days