Customer Service Representative

SMC Food Processing Inc.; Laguna; On-site; PHP 167,000 - 279,000; Full time

Job summary

SMC Food Processing Inc. invites applications for a Customer Service Representative (CSR) based in Laguna. The role covers end-to-end delivery transactions—from planning to post-delivery—to ensure timely and complete delivery of goods to clients.

The ideal candidate holds a Business Administration degree or related field and has experience in customer service or logistics, with excellent phone etiquette and strong verbal, written, and interpersonal communication skills.

Qualifications

• Graduate degree in Business Administration or related field with experience in customer service or logistics.
• Excellent phone etiquette and verbal, written, and interpersonal skills.

Responsibilities

• Manage end-to-end customer delivery transactions—from planning to post-delivery—to ensure timely and complete delivery of goods to clients.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

Education

Bachelor's degree in Business Administration

Job description

The Customer Service Representative (CSR) is responsible for managing end-to-end customer delivery transactions—from planning to post-delivery—to ensure timely and complete delivery of goods to clients.

What we're looking for:

• Graduate of Business Administration or any related field; with experience in customer service or logistics-related roles
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills