Customer Service Rep (BPO) - Growth & Incentives

Neksjob Philippines; Misamis Oriental; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring a Customer Service Representative to support customers through phone, email, and chat. No experience is required; K-12 graduates, college graduates, and fresh grads are welcome. You will answer inquiries, provide product information, and troubleshoot technical concerns.

Training is provided, with opportunities for professional development and recognition. You’ll benefit from equity incentives, commissions, and performance bonuses as you help customers and resolve

Qualifications

• Strong communication skills
• Active listening abilities
• Basic computer proficiency

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Job description

Neksjob Philippines is hiring a Customer Service Representative to support customers through phone, email, and chat. No experience is required; K-12 graduates, college graduates, and fresh grads are welcome. You will answer inquiries, provide product information, and troubleshoot technical concerns.

Training is provided, with opportunities for professional development and recognition. You’ll benefit from equity incentives, commissions, and performance bonuses as you help customers and resolve