BPO Customer Service Agent — No Experience Needed

Neksjob Philippines; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. On-site in Muntinlupa, no experience required; high school or college background accepted. You’ll handle inquiries, provide product information, and troubleshoot issues with a focus on first-contact resolution.

The role emphasizes clear communication, active listening, and basic computer skills. Training and development are provided as part of the role.

Qualifications

• No prior experience required for this role.
• Excellent communication and active listening skills.
• Basic computer literacy and ability to type.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues calmly and professionally.
• Resolve concerns on first contact when possible.
• Maintain accurate records of customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer proficiency

Education

Senior High School

College Degree

Fresh Graduate

Job description

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. On-site in Muntinlupa, no experience required; high school or college background accepted. You’ll handle inquiries, provide product information, and troubleshoot issues with a focus on first-contact resolution.

The role emphasizes clear communication, active listening, and basic computer skills. Training and development are provided as part of the role.