Customer Care Specialist - Freshers Welcome & Growth

Neksjob Philippines; Davao del Sur; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring Call Center Representatives in the Philippines. Fresh graduates and applicants without call center experience are welcome to apply. Begin your career in the BPO industry with training and growth opportunities.

Key duties include answering inbound calls, assisting customers, providing solutions per guidelines, processing requests, and maintaining accurate records. Weekend/holiday shifts may be required to support operations.

Qualifications

• No prior call center experience required.
• Open to fresh graduates and applicants without call center experience.
• Willing to work on weekends, holidays, and shifting schedules.

Responsibilities

• Answer inbound customer calls.
• Assist customers with questions and concerns.
• Provide solutions based on company guidelines.
• Process customer requests and transactions.
• Keep customer records updated.
• Escalate complex concerns to the appropriate department.

Skills

Strong verbal English

Strong written English

Basic computer skills

Problem-solving

Interpersonal skills

Willing to undergo training

Education

High school diploma or higher

Job description

Neksjob Philippines is hiring Call Center Representatives in the Philippines. Fresh graduates and applicants without call center experience are welcome to apply. Begin your career in the BPO industry with training and growth opportunities.

Key duties include answering inbound calls, assisting customers, providing solutions per guidelines, processing requests, and maintaining accurate records. Weekend/holiday shifts may be required to support operations.