Customer Service Pro: Growth Path + Award-Winning Training

iQor, Inc.; Davao City; On-site; PHP 201,000 - 312,000; Full time

Job summary

iQor, Inc. in the Philippines is seeking friendly Customer Service Call Center Agents to represent our clients with professionalism and courtesy over the phone.

You will handle high volumes of inbound and outbound calls, strive for first-call resolution, and build lasting relationships while delivering accurate information and timely assistance. We offer strong training, a supportive team, and a path to growth.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service in a call center or retail is preferred.
• Ability to work independently and in a team.
• Predictable and consistent attendance required.
• Available to work nights and weekends.

Responsibilities

• Answer inbound calls and greet customers with energy.
• Place outbound calls and communicate with enthusiasm.
• Build lasting relationships with clients, customers, and other team members.
• Meet department productivity and quality standards.
• Strive for first call resolution and take ownership of customer needs.

Skills

Empathy & compassion

Teamwork

Attention to detail

Attendance reliability

Shift flexibility

Education

High school diploma or equivalent

Job description

iQor, Inc. in the Philippines is seeking friendly Customer Service Call Center Agents to represent our clients with professionalism and courtesy over the phone.

You will handle high volumes of inbound and outbound calls, strive for first-call resolution, and build lasting relationships while delivering accurate information and timely assistance. We offer strong training, a supportive team, and a path to growth.