Customer Service Officer

G-8 Marketing,Inc.; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Job summary

A consumer electronics company in Quezon City is seeking a Customer Service Officer to assist the Customer Service Manager. This role includes data analysis and training of customer service representatives. The ideal candidate is proactive, enjoys teaching, and has a strong background in customer service with excellent communication skills. The position is full-time and requires someone dependable who can effectively analyze and present information.

Qualifications

• Proven experience in customer service environments.
• Familiarity with Excel and data reporting.
• Excellent presentation and teaching skills.
• Ability to present and teach to a group
• Analytical and data-driven mindset
• Dependable and responsible

Responsibilities

• Assist Customer Service Manager with data analysis.
• Train customer service representatives.
• Proactively solve customer-related issues.
• Support training and development initiatives

Skills

Strong communication skills

Background with customer service

Making reports, excel, data driven

Able to present and teach to a group

Can analyze reports and is proactive

Dependable and responsible

Dependable

Tools

Excel

Job description

Customer Service Officer

location: on site, Baesa, QC, Metro Manila

full time

We at Astron Appliances Philippines is looking for a Customer Service Officer who will be assisting our Customer Service Manager with Data analysis and customer service people training. We need someone responsible and eager to help people grow and also help process information. Someone who likes teaching and is proactive with solving problems.

Qualifications

• Background with customer service
• Making reports, excel, data driven
• Strong communication skills
• Able to present and teach to a group
• Can analyze reports and is proactive
• Dependable and responsible