Customer Service Analyst & Trainer (On-site)

G-8 Marketing,Inc.; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Job summary

A consumer electronics company in Quezon City is seeking a Customer Service Officer to assist the Customer Service Manager. This role includes data analysis and training of customer service representatives. The ideal candidate is proactive, enjoys teaching, and has a strong background in customer service with excellent communication skills. The position is full-time and requires someone dependable who can effectively analyze and present information.

Qualifications

• Proven experience in customer service environments.
• Familiarity with Excel and data reporting.
• Excellent presentation and teaching skills.

Responsibilities

• Assist Customer Service Manager with data analysis.
• Train customer service representatives.
• Proactively solve customer-related issues.

Skills

Strong communication skills

Background with customer service

Making reports, excel, data driven

Able to present and teach to a group

Can analyze reports and is proactive

Dependable and responsible

Job description

A consumer electronics company in Quezon City is seeking a Customer Service Officer to assist the Customer Service Manager. This role includes data analysis and training of customer service representatives. The ideal candidate is proactive, enjoys teaching, and has a strong background in customer service with excellent communication skills. The position is full-time and requires someone dependable who can effectively analyze and present information.