Customer Service Executive

Milkyway International Chemical Supply Chain Pte. Ltd.; Santo Niño 1st; On-site; PHP 240,000 - 360,000; Full time

Job summary

Milkyway International Chemical Supply Chain Pte. Ltd. is seeking a logistics professional to plan and coordinate shipment movements for export/import, ensuring accurate documentation and timely customer updates.

The role involves booking with carriers, preparing invoices, and coordinating with depots and surveyors to ensure ISO tanks are ready for survey/collection. The candidate should hold a bachelor’s degree in logistics or a related field, with strong attention to detail, organizational and

Qualifications

• Requires a Bachelor’s degree in a related field such as logistics or supply chain management.
• Demonstrated attention to detail and ability to work under pressure.
• Strong organizational and problem-solving abilities.

Responsibilities

• Plan, organize and coordinate shipment movements based on customer needs and export/import requirements.
• Provide timely updates on order status to customers, agents and internal systems.
• Ensure shipping documents are prepared correctly and sent on time.
• Offer sailing schedules and arrange bookings with carriers when required.
• Prepare invoices promptly to customers/agents.
• Coordinate with depot and surveyor to ensure ISO tanks are ready for survey/collection.
• Perform any other tasks as assigned.

Skills

Attention to detail

Organizational skills

Problem-solving

Education

Bachelor’s degree in Logistics/Supply Chain/International Business

Job description

Responsibilities

• Plan, organize and coordinate the movement of shipments based on customer/nominated office for export/import movement inclusive of booking confirmation and meeting customer’s requirements.

• To provide timely, reliable, and complete update on status of orders to both customer/agents & the internal system.

• To ensure shipping documents are prepared correctly and sent on time to customers and updating the internal system.

• To offer sailing schedules and arrange booking with carrier, when required.

• To prepare invoices timely to customers/agents timely.

• To coordinate with depot & surveyor to ensure ISO tanks are ready for survey/collection.

• Any other work assigned.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field.

• Strong attention to detail and ability to work under pressure.

• Excellent organizational and problem-solving skills.