Call Center Agent (Php20,000-Php30,000)

J-K Network Services

Makati

On-site

PHP 223,200 - 334,800

Full time

14 days+

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Benefits offered by this job

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading IT company in Makati is seeking fresh graduates for a full-time position in customer service. The role involves responding to customer inquiries and resolving complaints through various channels. Ideal candidates should hold a Bachelor's degree, with preference for those having some experience in customer service. This on-site position offers performance bonuses and health insurance benefits. Interested applicants can reach out to Ms. Bianca for interviews.

Qualifications

Open for fresh graduates and undergraduates.
6 months - 1 year of experience in customer service is an advantage.

Responsibilities

Respond to customer inquiries via phone, email, chat, or in person.
Resolve complaints and provide appropriate solutions.
Maintain accurate customer records in CRM systems.
Meet response time and satisfaction targets.

Skills

Customer service

Communication skills

Education

Bachelor's degree

Job description

On-site - Makati Fresh Graduate/Student Diploma Full-time

Job Description

COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.

Company Industry: IT Company

Work Set Up: Onsite

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job Requirements