Customer Service Agent - Fresh Grad | NO BPO Exp - Alorica Alabang Site - Work Onsite

Alorica Philippines; Gobles; On-site; Full time

Benefits offered by this job

Competitive Salary Packages

No BPO Experience Needed – Will Train You

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off – Paid

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service company in the Philippines is looking for enthusiastic individuals to join their team. No previous BPO experience is required as training will be provided. The role includes answering customer inquiries and resolving complaints. Benefits include competitive salaries, paid training, and a supportive work environment.

Qualifications

• No prior BPO experience required; training provided.
• Open to Fresh Graduates, Senior High School graduates, College Undergrads, and Vocational Graduates.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Maintain accurate customer records in the system.

Job description

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements & Benefits of ALORICA PH!

• Competitive Salary Packages
• NO BPO experience needed – Will train you!
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase
• Work Onsite with a professional & supportive team