Call Center Agent

Miranda HR; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency is seeking candidates for a customer service position in Pasay, Philippines. The role offers full-time hours with no experience required, focusing on providing exceptional service through calls and responding to inquiries. An ideal candidate should possess a high school diploma and exhibit excellent communication and problem-solving skills. Flexibility for working hours is a must, including evenings and weekends. The position comes with benefits such as life insurance and continuous training.

Qualifications

• No prior experience required.
• Ability to work flexible hours, including evenings and weekends.
• Team collaboration skills essential.

Responsibilities

• Provide exceptional customer service through inbound and outbound calls.
• Respond to customer inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and efficiency.
• Participate in training sessions to improve product knowledge and customer handling skills.

Skills

Excellent communication skills

Problem-solving abilities

Positive attitude

Customer-oriented mindset

Education

High School Diploma or equivalent

Job description

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service through inbound and outbound calls.
• Respond to customer inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and efficiency.
• Participate in training sessions to improve product knowledge and customer handling skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Positive attitude and customer-oriented mindset
• Working Conditions: Ability to work flexible hours, including evenings and weekends