Customer Service Agent

STACKph; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

STACKph in Muntinlupa is hiring for a full-time Customer Service Representative. The role prioritizes exceptional service and support to clients through various channels. Ideal candidates should possess a high school diploma and strong customer service skills, with a willingness to learn in a fast-paced environment. Employees are offered several benefits including 13th month pay and free meals.

Qualifications

• No prior experience required, suitable for junior candidates.
• Must demonstrate strong problem-solving skills and the ability to multitask.
• Positive attitude and patience towards customer service.

Responsibilities

• Provide exceptional customer service and support to clients.
• Handle incoming calls and inquiries efficiently.
• Maintain accurate records of customer interactions.

Skills

Proficient in English

Strong customer service orientation

Excellent problem-solving skills

Ability to manage scheduling tasks

Familiarity with call center operations

Technical proficiency

Education

High School Diploma or equivalent

Job description

On-site - Muntinlupa, No Exp Required, High/Senior High School, Full-time

Job Description

• Provide exceptional customer service and support to clients through various communication channels.
• Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Assist in scheduling appointments and coordinating with relevant departments.
• Demonstrate strong problem‑solving skills to identify and resolve customer concerns.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Junior (0–2 years).
• Skills and Competencies: Proficient in English, strong customer service orientation, excellent problem‑solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency.
• Responsibilities and Duties: Ability to multitask and prioritize workload in a fast‑paced environment.
• Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude toward customer service.

Benefits

• 13th Month Pay
• Employee Loan
• Pag‑Ibig Fund
• Free Meals
• Gym Membership
• Job Training
• Maternity & Paternity Leave, Sick Leave, Vacation Leave