Call Center Agent

Lexie; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing and consulting firm in Muntinlupa is seeking individuals for an on-site customer service role. The position does not require prior experience and is ideal for candidates with a High School Diploma or equivalent. As a customer service representative, you will handle inbound calls, provide support, resolve issues, and document interactions. Strong English proficiency and excellent interpersonal skills are essential. This full-time position offers an opportunity to enhance your customer service capabilities.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of relevant experience.
• Experience in back office support is a plus.

Responsibilities

• Handle incoming calls and address customer inquiries.
• Provide exceptional customer service and support.
• Resolve customer issues through effective problem-solving techniques.
• Document customer interactions accurately in the system.
• Collaborate with team members to enhance customer experience.

Skills

Proficient in English language

Strong customer service skills

Effective problem-solving abilities

Excellent interpersonal and communication skills

Education

High School Diploma or equivalent

Job description

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

• Handle incoming calls and address customer inquiries
• Provide exceptional customer service and support
• Resolve customer issues through effective problem-solving techniques
• Document customer interactions accurately in the system
• Collaborate with team members to enhance customer experience

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language; strong customer service skills; effective problem-solving abilities; excellent interpersonal and communication skills
• Qualities and Traits: Strong work ethic; organizational skills; ability to work well with people; experience in back office support and account management is a plus

Working location: Lexie Staffing & Business Consulting Company

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