Customer Service

Lede 168 Corporation; Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

LEDE 168 CORPORATION in Manila is seeking a Customer Service representative to provide excellent support to clients and the Sales Department. You will handle inquiries, quotations, order follow-ups, and coordinate with internal teams to ensure smooth deliveries.

The role requires a college graduate with strong verbal and written communication, interpersonal skills, and computer literacy. Fresh graduates are welcome to apply, and you will join a team dedicated to responsive service and data

Qualifications

• College graduate required. 4- or 5-year degree preferred in Business Admin, Marketing, Communication, or related fields.
• Excellent customer service and interpersonal abilities.
• Strong verbal and written communication skills; professional phone and email etiquette.
• Computer literate with basic data entry and documentation skills.
• Organized, systematic, and flexible; able to work with minimal supervision.

Responsibilities

• Attend to customer inquiries, requests, and concerns via phone, viber, email, and walk-in clients.
• Prepare quotations, sales documents, and customer requirements.
• Coordinate with warehouse, purchasing, and sales departments on orders and deliveries.
• Monitor and follow up customer orders and transactions.
• Maintain and update customer records and files.
• Provide timely updates and assistance to clients.
• Assist in handling after-sales concerns and feedback.
• Ensure proper documentation of customer transactions.
• Support Sales and Marketing with administrative tasks.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Computer literacy

Organizational skills

Self-motivation

Analytical skills

People-oriented

Education

College degree (4- or 5-year)

Tools

MS Office

Job description

LEDE 168 CORPORATION
HIRING

Customer Service

Responsible for providing excellent customer support and administrative assistance to clients and the Sales Department. Handles customer inquiries, quotations, order follow-ups, and ensures smooth coordination between clients and internal departments.

Qualifications:

• College graduate of any 4 or 5-year course preferably Business Administration, Marketing, Communication, or related courses.
• Pleasing personality & has a positive outlook in life.
• Excellent customer service and interpersonal skills.
• Good verbal and written communication skills.
• Computer literate.
• Organized, systematic, and flexible in work.
• Responsible, self-motivated, and can work with minimal supervision.
• With good computational and analytical skills.
• Patient, attentive, and people-oriented.
• Fresh graduates are welcome to apply.

Responsibilities:

• Attends to customer inquiries, requests, and concerns through phone, viber, email, and walk-in clients.
• Prepare quotations, sales documents, and customer requirements.
• Coordinate with warehouse, purchasing, and sales departments regarding customer orders and deliveries.
• Monitor and follow up customer orders and transactions.
• Maintain and update customer records and files.
• Provide timely updates and assistance to clients.
• Assist in handling after-sales concerns and customer feedback.
• Ensure proper documentation and filing of customer transactions.
• Support the Sales and Marketing team in administrative tasks.

Look for:

Grace, Patricia, Ann

Unit 417, J & T Bldg. 3894 Ramon Magsaysay Blvd. corner Santol St., Sta. Mesa, Manila 1016
Tel Nos. [phone]; 09310472346