Customer Support & Admin Specialist - On-site Manila

LEDE 168 CORPORATION; Manila; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

13th month pay

Job summary

LEDE 168 CORPORATION is seeking a Customer Service Officer to provide excellent support to clients and assist the Sales Department. You will handle inquiries, quotations, order follow-ups, and coordinate between clients and internal teams.

On-site in Manila with no prior experience required; a bachelor's degree is preferred in Business Administration, Marketing or Communications. Fresh graduates are welcome and will be considered.

Qualifications

• College graduate of any 4 or 5-year course preferably Business Administration, Marketing, Communication, or related courses.
• Pleasing personality and positive outlook.
• Excellent customer service and interpersonal skills.
• Good verbal and written communication skills.
• Organized, systematic, and flexible in work.
• Responsible, self-motivated, and can work with minimal supervision.
• With good computational and analytical skills.
• Patient, attentive, and people-oriented.
• Fresh graduates are welcome to apply.

Responsibilities

• Attends to customer inquiries, requests, and concerns through phone, viber, email, and walk-in clients.
• Prepare quotations, sales documents, and customer requirements.
• Coordinate with warehouse, purchasing, and sales departments regarding customer orders and deliveries.
• Monitor and follow up customer orders and transactions.
• Maintain and update customer records and files.
• Provide timely updates and assistance to clients.
• Assist in handling after-sales concerns and customer feedback.
• Ensure proper documentation and filing of customer transactions.
• Support the Sales and Marketing team in administrative tasks.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Organized / systematic / flexible

Responsible / self-motivated

Analytical skills

Fresh graduates welcome

Education

Bachelor's degree (4- or 5-year course)

Job description

LEDE 168 CORPORATION is seeking a Customer Service Officer to provide excellent support to clients and assist the Sales Department. You will handle inquiries, quotations, order follow-ups, and coordinate between clients and internal teams.

On-site in Manila with no prior experience required; a bachelor's degree is preferred in Business Administration, Marketing or Communications. Fresh graduates are welcome and will be considered.