Dynamic Office Clerk: Customer Support & Admin

Lede 168 Corporation; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Lede 168 Corporation in Manila is hiring a customer-focused Office Clerk to support daily operations and ensure smooth customer interactions.

You will respond to inquiries across channels, process orders and forms, and keep meticulous records of all interactions and transactions.

The ideal candidate is a college graduate with strong communication, a positive attitude, and the ability to multitask under pressure, working on-site at Sta. Mesa office.

Qualifications

• College graduate of any 4-year course or 2-year diploma.
• Pleasing personality and positive outlook.
• With good customer service skills.
• Computer literate.
• Organized, systematic and flexible.
• Responsible, self-motivated, can work with minimal supervision.
• Can multitask and handle pressure.
• Meticulous and detail-oriented.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products to ensure customer satisfaction.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional support.
• Bookkeeping, prepares reports, recording and filing.
• Conduct market research, inventory monitoring and various other duties.

Skills

Customer service

Communication

Multi-tasking

Organization

Computer literacy

Self-motivation

Detail orientation

Pressure management

Education

College degree

Job description

Lede 168 Corporation in Manila is hiring a customer-focused Office Clerk to support daily operations and ensure smooth customer interactions.

You will respond to inquiries across channels, process orders and forms, and keep meticulous records of all interactions and transactions.

The ideal candidate is a college graduate with strong communication, a positive attitude, and the ability to multitask under pressure, working on-site at Sta. Mesa office.