Client Success & Administrative Support Specialist

Lede 168 Corporation

Manila

On-site

PHP 201,000 - 290,000

Full time

6 days ago

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Job summary

LEDE 168 CORPORATION in Manila is seeking a Customer Service representative to provide excellent support to clients and the Sales Department. You will handle inquiries, quotations, order follow-ups, and coordinate with internal teams to ensure smooth deliveries.

The role requires a college graduate with strong verbal and written communication, interpersonal skills, and computer literacy. Fresh graduates are welcome to apply, and you will join a team dedicated to responsive service and data

Qualifications

College graduate required. 4- or 5-year degree preferred in Business Admin, Marketing, Communication, or related fields.
Excellent customer service and interpersonal abilities.
Strong verbal and written communication skills; professional phone and email etiquette.
Computer literate with basic data entry and documentation skills.
Organized, systematic, and flexible; able to work with minimal supervision.

Responsibilities

Attend to customer inquiries, requests, and concerns via phone, viber, email, and walk-in clients.
Prepare quotations, sales documents, and customer requirements.
Coordinate with warehouse, purchasing, and sales departments on orders and deliveries.
Monitor and follow up customer orders and transactions.
Maintain and update customer records and files.
Provide timely updates and assistance to clients.
Assist in handling after-sales concerns and feedback.
Ensure proper documentation of customer transactions.
Support Sales and Marketing with administrative tasks.