Customer Relations Assistant (Makati Avenue Branch, Makati)

China Bank Group; Manila; Presencial; PHP 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hands-on training

Career in banking and financial serv.

Supportive learning environment

Descripción de la vacante

China Bank Group in Makati invites applicants for a Staff Customer Relations Assistant at the Makati Avenue Branch. You will help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed.

You will handle day-to-day financial transactions with accuracy, open/close accounts, provide guidance on savings and investments, and deliver excellent customer service to build strong client relationships.

Formación

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Responsabilidades

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Conocimientos

Communication skills

Interpersonal skills

Educación

Bachelor's degree in Finance/Banking/Business

Descripción del empleo

Staff Customer Relations Assistant (Makati Avenue Branch, Makati) Makati Avenue Branch, San Lorenzo, City Of Makati, Metro Manila, National Capital Region ( Ncr ), Philippines Probationary

Job Description

As a Customer Relations Assistant (CRA), you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

11-09-2026

Job ID

JOB_1789

Department

Location