Customer Relations Assistant (Legaspi Village - C. Palanca Branch)

China Bank Group; Manila; Sur place; PHP 200 000 - 300 000; Plein temps

Résumé du poste

China Bank Group seeks a Customer Relations Assistant for Legaspi Village-C. Palanca Branch in Makati, Metro Manila.

The role involves guiding clients through banking products and ensuring proper documentation for deposits, accounts, and services. You will report onsite at the Legaspi Village branch, deliver excellent service, and help grow customer relationships while maintaining accurate records and compliance with procedures.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Willingness to report onsite.

Responsabilités

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Connaissances

Communication skills

Formation

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Description du poste

Customer Relations Assistant (Legaspi Village - C. Palanca Branch) Legaspi Village-C. Palanca Branch, Urdaneta, City Of Makati, Metro Manila, National Capital Region ( Ncr ), Philippines Probationary

Job Description

As a Customer Relations Assistant (CRA), you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services

Job Snapshot

Updated Date

10-09-2026

Job ID

JOB_1655

Department

Location

Location Legaspi Village-C. Palanca Branch, Urdaneta, City Of Makati, Metro Manila, National Capital Region ( Ncr ), Philippines