Customer Relations Assistant

China Bank Group; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

The Medical City in Pasig is seeking a Customer Relations Assistant (CRA) to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

You will handle day-to-day financial transactions with accuracy, assist with deposits and loan payments, and provide excellent service while adhering to standard operating procedures. Fresh graduates are encouraged to apply.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Communication skills

Education

Bachelor’s/College degree in Finance, Accountancy, Banking, Business Administration, Management

Job description

The Medical City, San Antonio, City Of Pasig, Metro Manila, National Capital Region ( Ncr ), Philippines

0 - 5 Years

Permanent

Job Description

About You & the Role

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

11-08-2026

Job ID

JOB_1782

Department

Medical City Branch

Location

Location The Medical City, San Antonio, City Of Pasig, Metro Manila, National Capital Region ( Ncr ), Philippines