Customer Experience Specialist — Logistics & Client Success

F2 Logistics; Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

F2 Logistics is seeking a Customer Experience Specialist in Manila to serve as the primary point of contact for clients, ensuring a seamless experience across all interactions. You will build strong relationships, promptly address inquiries, and actively seek ways to improve overall satisfaction and loyalty.

The ideal candidate is a business graduate with a passion for the logistics industry, ready to start immediately and grow within the organization.

Qualifications

• Bachelor’s or college degree in any business course is required.

Responsibilities

• Be the primary point of contact for clients and ensure a seamless experience.
• Build and maintain strong client relationships and address inquiries or concerns.
• Proactively identify opportunities to enhance customer satisfaction and loyalty.

Education

Bachelor’s degree in any business course

Job description

F2 Logistics is seeking a Customer Experience Specialist in Manila to serve as the primary point of contact for clients, ensuring a seamless experience across all interactions. You will build strong relationships, promptly address inquiries, and actively seek ways to improve overall satisfaction and loyalty.

The ideal candidate is a business graduate with a passion for the logistics industry, ready to start immediately and grow within the organization.