Global Freight Logistics Specialist — Docs & Customer Success

WHR Global Consulting; Pasig; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

International exposure

Dynamic shared services environment

World-class supply chain solutions

Job summary

A global logistics leader in Metro Manila is seeking a Logistics Specialist to ensure efficient execution of logistics operations and support global freight activities. The ideal candidate will have a Bachelor's degree, at least 2 years of experience in logistics, and strong communication skills. Join a dynamic team in a fast-paced environment where you can thrive and make a significant impact on customer satisfaction.

Qualifications

• At least 2 years of experience in global freight logistics or supply chain operations.
• Strong understanding of shipping procedures and logistics coordination.
• Excellent written and verbal English communication skills.
• Proven listening and customer service abilities.

Responsibilities

• Ensure customer requirements are documented, verified, and recorded.
• Deliver vendor documents to customers timely and accurately.
• Address inaccuracies or incomplete documentation with customers and vendors.
• Execute customer service and documentation instructions as outlined.
• Build strong relationships with customers for service consistency.
• Identify service gaps and recommend improvements.
• Prepare accurate customer reports and related documentation.

Skills

Freight documentation

Communication

Problem-solving

Customer service

Organizational skills

Analytical skills

Multitasking

Education

Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration

Tools

Microsoft Office (Excel, Word, Outlook)

Logistics systems or SAP

Job description

A global logistics leader in Metro Manila is seeking a Logistics Specialist to ensure efficient execution of logistics operations and support global freight activities. The ideal candidate will have a Bachelor's degree, at least 2 years of experience in logistics, and strong communication skills. Join a dynamic team in a fast-paced environment where you can thrive and make a significant impact on customer satisfaction.