Logistics Customer Relations Specialist

Eagle Group; Parañaque; On-site; PHP 279,000 - 334,800; Full time

Job summary

A logistics company is seeking a Customer Relations Specialist in Metro Manila. This role is responsible for managing customer communications, resolving logistics issues, and ensuring timely service delivery. Candidates should be graduates of Customs Administration or a related field, with strong communication skills. Fresh graduates are welcome to apply. The position offers the opportunity to work closely with operations and clients in a dynamic environment.

Qualifications

• Graduate of Customs Administration or any related course.
• Knowledge of shipping, transport, and warehouse processes is an advantage.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle customer inquiries related to shipments and delivery status.
• Coordinate with warehouse and transport teams for timely deliveries.
• Log customer interactions and update records in CRM/ERP systems.

Skills

Strong communication skills

Problem-solving

Multitasking

Education

Graduate of Customs Administration or any business-related course

Tools

MS Office

Job description

A logistics company is seeking a Customer Relations Specialist in Metro Manila. This role is responsible for managing customer communications, resolving logistics issues, and ensuring timely service delivery. Candidates should be graduates of Customs Administration or a related field, with strong communication skills. Fresh graduates are welcome to apply. The position offers the opportunity to work closely with operations and clients in a dynamic environment.