Customer Experience Specialist

F2 Logistics; Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

F2 Logistics is seeking a Customer Experience Specialist in Manila to serve as the primary point of contact for clients, ensuring a seamless experience across all interactions. You will build strong relationships, promptly address inquiries, and actively seek ways to improve overall satisfaction and loyalty.

The ideal candidate is a business graduate with a passion for the logistics industry, ready to start immediately and grow within the organization.

Qualifications

• Bachelor’s or college degree in any business course is required.

Responsibilities

• Be the primary point of contact for clients and ensure a seamless experience.
• Build and maintain strong client relationships and address inquiries or concerns.
• Proactively identify opportunities to enhance customer satisfaction and loyalty.

Education

Bachelor’s degree in any business course

Job description

Customer Experience Specialist

Location Manila

Job DescriptionAs a Customer Experience Specialist at F2 Logistics, you will be the primary point of contact for our clients, ensuring a seamless and positive experience throughout their interactions with our company. You will play a key role in building and maintaining strong relationships, addressing inquiries and concerns, and proactively identifying opportunities to enhance customer satisfaction and loyalty.

Minimum Qualifications:

• Candidate must possess at least a Bachelor’s/College Degree of any business course
• Fresh Graduates/Entry Level applicants are encouraged to apply
• Passionately committed to develop a long-term career in the logistics industry
• Willing to work in Paranaque City
• Can start immediately