Customer Experience Specialist | Equity & Bonus Eligible

Gratitude Jobs Ahead Hr Inc; Philippines; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Equity incentive

Performance bonus

Incentives

HMO

Annual company trip

Free meals

Sleeping quarters

Job summary

Gratitude Jobs Ahead Hr Inc is hiring a Customer Service Associate in the Philippines. Salary up to 30K PHP monthly. You will handle inquiries, resolve issues, and maintain knowledge of offerings while documenting interactions and collaborating with the team to improve efficiency.

The role requires a Bachelor's degree, 1–3 years of experience, and strong communication and problem-solving skills. Benefits include HMO, incentives, and a company-wide rewards program.

Qualifications

• Bachelor’s degree in a relevant field.
• 1–3 years of experience.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Customer-focused with a positive attitude.

Responsibilities

• Assist customers with inquiries and provide effective solutions.
• Handle customer complaints and provide appropriate responses.
• Maintain up-to-date knowledge of product offerings and services.
• Document customer interactions and feedback for future reference.
• Collaborate with team members to improve service efficiency.

Skills

Communication

Problem solving

Education

Bachelor's degree

Job description

Gratitude Jobs Ahead Hr Inc is hiring a Customer Service Associate in the Philippines. Salary up to 30K PHP monthly. You will handle inquiries, resolve issues, and maintain knowledge of offerings while documenting interactions and collaborating with the team to improve efficiency.

The role requires a Bachelor's degree, 1–3 years of experience, and strong communication and problem-solving skills. Benefits include HMO, incentives, and a company-wide rewards program.