Customer Service Specialist — Equity & Performance Bonus

Recruitify_HR; Muntinlupa; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A recruitment agency is hiring a Customer Service Associate in Muntinlupa, Philippines. The role involves providing exceptional customer support via various channels while maintaining accurate records and collaborating with team members to enhance customer satisfaction. Candidates must have a Bachelor’s degree and 1-3 years of customer service experience, showing strong communication skills and a problem-solving attitude. This full-time position offers a supportive and fast-paced work environment.

Qualifications

• Bachelor’s degree required.
• 1–3 years of experience in customer service.
• Proficient in customer service software.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues efficiently.
• Maintain accurate records of customer interactions.

Skills

Excellent communication skills

Interpersonal skills

Proficient in customer service software

Problem-solving abilities

Customer-centric attitude

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency is hiring a Customer Service Associate in Muntinlupa, Philippines. The role involves providing exceptional customer support via various channels while maintaining accurate records and collaborating with team members to enhance customer satisfaction. Candidates must have a Bachelor’s degree and 1-3 years of customer service experience, showing strong communication skills and a problem-solving attitude. This full-time position offers a supportive and fast-paced work environment.