Customer Experience Specialist- Equity & Bonus HMO | Taguig

Recruitify_HR; Taguig; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading recruitment firm in Taguig is looking for a Customer Service Associate. The ideal candidate should have 5-8 years of customer service experience and a Bachelor's degree in a relevant field. Responsibilities include serving as the primary contact for customers, maintaining satisfaction, and collaborating to improve the customer experience. The position offers competitive benefits and requires an ability to work in a fast-paced environment.

Qualifications

• Must have 5-8 years of customer service experience.
• Ability to work in a fast-paced environment.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Serve as the primary point of contact for customers.
• Maintain high level of customer satisfaction.
• Provide accurate product and service information.
• Collaborate with other departments for customer experience improvement.
• Document and track customer interactions.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment firm in Taguig is looking for a Customer Service Associate. The ideal candidate should have 5-8 years of customer service experience and a Bachelor's degree in a relevant field. Responsibilities include serving as the primary contact for customers, maintaining satisfaction, and collaborating to improve the customer experience. The position offers competitive benefits and requires an ability to work in a fast-paced environment.